Shipping policy

Order Processing

Orders are typically processed within 1–2 business days. You'll receive a confirmation email once your order ships, along with tracking information.

Shipping Rates & Delivery

We offer free shipping on all orders within the United States. Once shipped, orders typically arrive within 2–7 business days, depending on your location.

Order Tracking

Every order includes tracking. You'll receive a tracking number by email as soon as your package ships, so you can follow its progress to your door.

Shipping Destinations

We currently ship to the United States only.

Multiple-Item Orders

If your order contains more than one item, they may ship separately from different fulfillment centers and arrive in separate packages on different days. This is normal and doesn't affect your order - each shipment will have its own tracking number.

Delays

While we work to get every order out as quickly as possible, occasional delays can occur due to high demand, weather, or carrier issues. We'll notify you by email if your order is significantly delayed.

Lost or Damaged Packages

If your package arrives damaged or you believe it's been lost in transit, contact us at hello@lares-home.com within 30 days of the delivery date (or expected delivery date) and we'll help sort it out.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrectly entered address, but reach out to us as soon as possible after placing your order if you need to make a correction - we'll do our best to update it before it ships.

Questions

Reach out anytime at hello@lares-home.com.